Client refers to any individual or entity that registers, subscribes, or uses Cenntrax's Service.

User means any person authorized by the Client to access the Service.

Platform means Cenntrax's multi-tenant cloud-based Transportation Management System and all related APIs, databases, and modules.

Content means data, information, text, images, reports, or other materials uploaded, generated, or transmitted via the Service.

You agree to use the Service only for lawful business purposes related to logistics, transportation, or fleet management.

You are responsible for all activity under your account, including actions by your employees, contractors, and third-party integrations.

You agree not to:

• Reverse engineer, decompile, or attempt to extract source code.

• Interfere with, disrupt, or compromise the security of the Service.

• Use the Service to store or transmit malicious code or unlawful content.

You must provide accurate, current, and complete information during registration.

You are responsible for maintaining the confidentiality of your login credentials.

Cenntrax reserves the right to suspend or terminate any account that violates these Terms or poses a security risk.

Access to the Service requires a paid subscription. Pricing and payment terms are disclosed during sign-up or in your client agreement.

Fees are non-refundable unless otherwise stated in writing.

Cenntrax may adjust pricing with at least 30 days' notice via email or dashboard notice.

Client Data Ownership: All data uploaded by the Client remains the property of the Client.

License to Use: By using the Service, you grant Cenntrax a limited, non-exclusive license to process, host, and back up data solely for operational and security purposes.

Privacy Compliance: Cenntrax complies with Canadian and applicable international data protection laws, including PIPEDA.

Data Security: We use encryption, access controls, and monitoring to safeguard data, but no online system is entirely secure.

Data Retention: Client data is retained for up to 90 days after termination unless otherwise requested.

All intellectual property rights in the Platform, software, trademarks, and documentation belong exclusively to Cenntrax.

You may not copy, reproduce, or redistribute any part of the Service without prior written consent.

Cenntrax grants Clients a non-exclusive, non-transferable, revocable license to use the Service for internal business purposes only.

Both parties agree to maintain the confidentiality of proprietary and sensitive information. This includes business plans, software code, and customer data. Confidentiality obligations survive termination.

The Service may integrate with third-party tools (e.g., Google Maps, AWS, Stripe). Cenntrax is not responsible for the actions, availability, or data practices of third-party providers.

Cenntrax aims for 99.9% uptime, excluding planned maintenance or unforeseen outages.

We may modify, suspend, or discontinue parts of the Service with reasonable notice when necessary.

To the fullest extent permitted by law:

• Cenntrax is not liable for any indirect, incidental, special, or consequential damages (including data loss, profits, or business interruption).

• Cenntrax's total cumulative liability under these Terms shall not exceed the total amount paid by the Client in the 12 months preceding the claim.

You agree to indemnify, defend, and hold harmless Cenntrax, its affiliates, officers, and employees from any claims, damages, or expenses arising from:

• Your use or misuse of the Service,

• Your violation of these Terms,

• Any content or data you transmit through the platform.

Either party may terminate the agreement by written notice.

Cenntrax may suspend or terminate access immediately if:

• Payment is overdue;

• You violate these Terms;

• Required by law or to prevent harm to the Service.

Upon termination, access to all data and accounts will cease. Clients may request a data export within 30 days of termination.

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada. Any disputes shall be resolved exclusively in the courts of Ontario.

Cenntrax is not responsible for delays or failures caused by events beyond its reasonable control, including natural disasters, cyberattacks, or government actions.

We may update these Terms from time to time. Continued use of the Service after an update constitutes your acceptance of the revised Terms.